Safeguard your trip with CSA Travel Protection
Life is unpredictable and vacations are worth protecting. You’ve planned. You’ve looked forward to your vacation for months. But, unfortunately, sometimes things don’t go according to plan. What if you or a loved one gets sick before you leave for your trip? What if you need medical treatment while traveling? What if a rain storm closes the highway or your car breaks down on the way?
The Wine Stay is proud to offer our guests one of the best vacation rental protection policies in the industry. CSA Travel Protection Plan can cover you and your vacation investment if and when the unexpected happens.
For over 25 years CSA has developed a reputation for standing behind its customers and for offering products and services to meet their needs. Through consumer-conscious business practices, award-winning customer service and extensive experience, CSA is with its clients every step of the way, whenever and wherever they are needed.
We recommend you purchase the insurance at the time of booking to ensure the best coverage. In addition to protecting your vacation investment, CSA has other advantages including 24 hour emergency hotline and concierge services plus coverage for emergency medical expenses and transportation.
BEFORE YOU GO
Unable to travel due to a cold? No problem! Trip cancellation coverage keeps you from losing your vacation savings if you need to cancel for a covered reason. Plus, Concierge Services from our designated provider can help you make restaurant reservations, order flowers, arrange tee-times–and more–at your request.
DURING YOUR VACATION
The last thing you need is for something to go wrong during your vacation. With coverage for Baggage Delay, Emergency Assistance, Trip Interruption and more, CSA’s Guest Protect Plan can help you focus on enjoying yourself! Our designated assistance services provider can help with other issues that may come up, like the need for a medical referral or replacing medication or eyeglasses.
AFTER YOU’RE HOME
CSA strives to keep our claims process as hassle-free as possible. One of their claims representatives will work with you from start to finish, making sure you receive the responsive, friendly service you need. Included Identity Theft Resolution Services offer you six months of service starting on your scheduled departure date.
Frequently Asked Questions about Travel Insurance
Do I need insurance?
We highly recommend purchasing vacation rental travel insurance as it offers coverage should you have to cancel or interrupt your trip due to a number of covered reasons.
When can I purchase coverage?
CSA Travel Protection Policies are offered when you make your reservation and can be purchased up until your final payment. Please contact us for more information.
Everyone staying at your chosen vacation rental is insured. Please keep in mind that some coverages are subject to policy maximums.
What is a covered event?
Some examples of covered reasons for Trip Cancellation or Trip Interruption include sickness, injury or death of you, a family member or traveling companion; mandatory evacuation at your destination; interruption of road service; interruption of essential services at your rental; your home made uninhabitable by hurricane or other natural disaster; flight delays due to bad weather; a documented traffic accident en route to your destination; involuntary termination of employment; and acts of terrorism. Additional terms and conditions apply, review a sample Description of Coverage/Policy for full details.
Where can I get more information?
You’ll find more details within the options when you book a reservation through us, within your Description of Coverage or Policy once purchased, or by contacting us directly.